1.INTRODUCTION

V Diamond Limited (the “Company”) is concerned about the privacy of its users accessing its online platform www.vnmdiamond.com(the "Website")

Please read the Privacy Policy (“Policy”) carefully before using the Website, along with the Terms of Use (“ToU”) and other policies provided on the Website. Your use of the Website or the services provided by the Website shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

If you do not agree with the terms of this Policy, do not use the Website or avail any of the services offered on this Website

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your privacy is of utmost important to us and this Policy describes in brief the manner in which Your data is collected and used by the Company. You are advised to please read the  Policy carefully. By accessing the Website, you agree to be legally bound by this Policy, you agree to the collection and use of your data by the Company, in the manner provided in this Policy.

If you do not agree with the terms of this Policy, do not use the Website or avail any of the services offered on this Website.

WE WANT YOU TO

  1. Feel comfortable using our web site
  2. Feel absolutely secure submitting information to us
  3. Contact us with your questions or concerns about privacy on this site
  4. Know that by using our site you are consenting to the collection of certain data

2.WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU?

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from a

  1. Web server cookie stored on your hard drive
  2. An IP address, assigned to the computer which you use
  3. The domain server through which you access our service
  4. The type of computer you're using
  5. The type of web browser you're using
  6. The device id’s and other details

We use cookies in order to improve our services provided to you. Please note that, some cookies we use are essential for some services to work, others are used to collect information of the use of the Website so that the Website can be more convenient and useful for you.

We may collect the following sensitive personal data or information (SPDI) about you:

  1. Name – including First & Last Name
  2. Email id- optional
  3. Mobile no
  4. Location Details
  5. Complete address

We may also collect the following information:

  1. About the pages you visit / access
  2. The links you click on our site
  3. The number of times you access a page on our website

3.WHO COLLECTS THE INFORMATION?

Some of your sensitive personal data or information may be collected, received, possessed, stored, dealt with or handled by:

M/s. V Diamond Limited.

Regd. Off: 13/94 A10, "Sri Jai Gurudev",

Kammath Lane, Palayam  Road, Kozhikode, Kerala - 673 001

We will collect anonymous traffic information from you when you visit our site.

We may collect sensitive personal data or identifiable information about you only as a part of a voluntary registration process.

4.HOW IS THE INFORMATION USED?

We use your sensitive personal information to:

  1. Help us provide personalized features
  2. Tailor our website to your interest
  3. To get in touch with you when necessary
  4. To provide the services requested by you
  5. To preserve social history as governed by existing law or policy

We use contact information internally to:

  1. Direct our efforts for improvement

Generally, we use anonymous traffic information to:

  1. Remind us of who you are in order to deliver to you a better and more personalized service;
  2. Recognize your access privileges to our website
  3. Help diagnose problems with our server, website
  4. Administer our website
  5. Track your session so that we can understand better how people use our website

5.DISCLOSURE POLICY IN COMPLIANCE WITH RULE 6 OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011

The sensitive personal data or information may be disclosed to any person, if such disclosure is required for a lawful purpose connected with a function or activity of the Company.

The sensitive personal data or information may be disclosed, where the disclosure is necessary for compliance of a legal obligation.

We do not rent, sell, publish or share your sensitive personal data and we will not disclose any of your personally identifiable information unless:

  1. We have your permission
  2. To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of www.vnmdiamond.com ‘s terms of use or to defend against legal claims;
  3. Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

6.WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

Sharing your sensitive personal identifiable information is entirely voluntary. You need not register with us in order to use our site. However, we offer some services only to visitors who register. You may opt-in or opt-out of any services/ marketing / promotions. You may update your information and change your account settings at any time.

Upon request, we will remove/block your sensitive personal identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

If we plan to use your sensitive personal identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes. You can accept or decline the cookies. All sites that are customizable require that you accept cookies. You also must accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/faq/.

7.WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?

To protect against the loss, misuse and alteration of the information under our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), we have in place appropriate physical, electronic, technical, operational and managerial procedures.

Our servers are accessible only to authorized personnel and your information is shared with respective personnel to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By browsing, accessing, using our website in whatsoever manner, you agree that we shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties including any cyber-attacks.

Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse takes place as a result of a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, insurrection, war, acts of government, computer hacking, software failure and storage device, computer crashes etc.

8.HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?

To correct or update any information you have provided during registration, you can update or correct the inaccuracies therein through your registered account. However, you shall be responsible for informing us the same.

In the event of loss of access details you may

9.POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting the same on our website.

10.EMAIL POLICIES

You can choose the type of emails that you wish to receive from us. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that, once we receive your request, it may take an additional period of time for your subscription to become ineffective.

11.LINKS TO OTHER SITES

The Website may provide third-party advertisements and links to other websites. We do not provide your personal information to these third-party websites or advertisers.

The links to other websites are operated by third parties and are not controlled by, or affiliated to, or associated with us unless expressly specified on the Website. Therefore, we do not make any claims concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we control or guarantee or endorse the accuracy, integrity, or quality of the information available on such websites.

Any information provided by you to such third party websites shall be governed in accordance with the privacy policies of the respective websites and it is strongly recommended that you review the privacy policy on any such websites prior to using such websites.

12.PHISHING

Identity theft and the fraudulent practice currently known as "phishing" are of great concern to us. Phishing is an attempt to acquire personal/sensitive information which the legitimate organization already has. Safeguarding information to help protect you from identity theft is a top priority.

We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

13.CONTACT US

If you have any questions about this Policy, the practices of the Company or your dealings with the Website, you can contact us via email on: customercare@vnmdiamond.com

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